Privacy Policy

Privacy Policy

Last Updated: November 2025

At Yunchasha (“we,” “our,” or “us”), your privacy matters. This Privacy Policy describes how we collect, use, safeguard, and handle personal information when you access our website, place an order, or interact with our services.

This policy applies to all visitors, customers, and users of the Yunchasha website.

1. Information We Collect

We collect certain information to operate our business, fulfill orders, and provide customer support.

1.1 Information You Provide

You may voluntarily provide personal details when placing an order, contacting us, or using our services, including:

• Full name
• Email address
• Shipping and billing address
• Phone number
• Order and transaction details
• Payment-related information (processed securely; full card numbers are not stored)

1.2 Automatically Collected Information

When you browse our website, we may automatically collect non-identifying data such as:

• IP address
• Browser and device type
• Pages visited and browsing behavior
• Referring or exit pages

1.3 Cookies & Similar Technologies

We use cookies and similar tools to:

• Maintain site functionality
• Remember preferences and cart contents
• Improve website performance
• Analyze traffic and user behavior

You may manage or disable cookies through your browser settings.

2. How We Use Information

Your information is used strictly for legitimate business and operational purposes, including:

2.1 Order Processing & Delivery

To confirm orders, process payments, prepare shipments, and provide delivery updates.

2.2 Customer Support

To respond to inquiries, manage returns or refunds, and assist with order-related issues.

2.3 Account & Communication

To communicate order confirmations, service messages, or account-related updates.

2.4 Marketing Communications

With your consent, we may send promotional emails or updates. You can opt out at any time using the unsubscribe link included in our emails.

2.5 Security & Fraud Prevention

To protect our platform, customers, and transactions against unauthorized access or fraudulent activity.

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only in the following circumstances:

3.1 Service Partners

Trusted third parties such as payment processors, shipping carriers, hosting providers, and email services—solely to perform services on our behalf.

3.2 Legal Compliance

When required by law, regulation, court order, or to protect our legal rights and business operations.

4. Payment Security

All payments are processed using secure, industry-standard technologies. Transactions are encrypted, and payment data is handled by PCI-compliant processors. Yunchasha does not store complete credit card details on its servers.

5. Data Retention

We retain personal information only as long as necessary to fulfill orders, meet legal obligations, resolve disputes, and maintain accurate records. Requests for data deletion may be submitted unless retention is legally required.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Correct inaccurate or outdated data
• Request deletion of personal data
• Opt out of marketing communications

To exercise these rights, contact us at support@yunchasha.com.

7. Data Protection Measures

We apply reasonable technical and organizational safeguards, including secure servers, SSL encryption, access controls, and monitoring procedures. While no system can guarantee absolute security, we continually improve our protections.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If such information is discovered, it will be removed promptly.

9. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

10. International Users

By using our website, you understand that your information may be processed or stored in locations outside your country, depending on our service providers. We ensure such transfers comply with applicable data protection laws.

11. Policy Updates

This Privacy Policy may be revised periodically to reflect changes in law or operations. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Information

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Company: Yunchasha
Address: 11317 SW 76TH STREET, MIAMI, FL 33173, UNITED STATES
Email: support@yunchasha.com
Working Hours: 8:00 AM – 7:00 PM (EST)

© Yunchasha. All rights reserved.