Shipping & Delivery

Shipping & Delivery Policy

Last Updated: November 2025

At Yunchasha, we believe clear shipping information helps customers shop with confidence. This Shipping & Delivery Policy explains how orders are processed, shipping costs, estimated delivery timelines, and what to expect once an order is placed on our website.

This policy applies to all orders shipped within the United States.

1. Shipping Overview

All orders are prepared with care and shipped through established U.S. carriers. Our shipping structure is simple and transparent.

• Flat shipping rate (U.S.): $6.99 per order
• Order cut-off time: 5:00 PM (EST), Monday–Friday
• Processing time: 1–2 business days
• Transit time: 2–6 business days
• Estimated total delivery time: 3–8 business days
• Customer support hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

Delivery timeframes are estimates and may vary due to carrier operations, weather conditions, holidays, or peak shipping periods.

2. Shipping Rates & Delivery Estimates

We offer flat-rate shipping for all U.S. orders.

Important notes:

• Orders placed after 5:00 PM (EST) begin processing the next business day
• Business days do not include weekends or U.S. public holidays
• Delivery dates are estimates and not guaranteed

3. Order Processing

Orders are processed within 1–2 business days. Processing includes:

• Order verification
• Product inspection
• Secure packaging
• Carrier label preparation

Once processing is complete, the order is handed to the shipping carrier for delivery.

4. Order Cut-Off Time

Orders placed before 5:00 PM (EST), Monday–Friday, are eligible for same-day processing.
Orders placed after this time, on weekends, or on holidays are processed on the next business day.

5. Shipping Carriers & Transit Time

Transit time begins once the package is transferred to the carrier. Yunchasha typically ships with:

• USPS
• UPS
• FedEx
• Or equivalent regional carriers

Transit usually takes 2–6 business days, depending on destination and carrier service.

6. Tracking Information

Once your order ships, you will receive a confirmation email that includes:

• A tracking number
• A tracking link
• Estimated delivery window

Tracking information may take up to 24 hours to update in the carrier’s system.

7. Delivery Attempts & Carrier Handling

Delivery methods depend on the carrier and destination. Packages may be delivered to:

• Residential addresses
• Mailboxes or parcel lockers
• Apartment offices or secure access points

If a delivery cannot be completed, the carrier may attempt redelivery or hold the package for pickup according to their policies.

8. Shipping Coverage & Restrictions

We currently ship to:

• All U.S. states
• Alaska and Hawaii
• U.S. territories (including Puerto Rico, Guam, and U.S. Virgin Islands)
• APO/FPO military addresses

Certain oversized packages may not be eligible for delivery to P.O. Boxes.

9. Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

• If an address correction is needed, please contact us immediately
• If the order has not yet shipped, we will update the address when possible
• If the order has already shipped, address changes may not be possible

Incorrect or incomplete addresses may result in delays or return-to-sender situations.

10. Lost, Damaged, or Stolen Packages

Lost Packages
An order may be considered lost if tracking stops updating or the carrier confirms non-delivery.

Damaged Packages
If your item arrives damaged, please contact us with photos or video documentation.

Stolen Packages
If a package is marked as “Delivered” but not received, customers should first check nearby delivery locations and contact the carrier for confirmation.

For assistance, contact us at support@yunchasha.com.

11. Split Shipments

Orders may occasionally ship in multiple packages due to inventory availability or packaging requirements.

• No additional shipping charges apply
• Multiple tracking numbers may be provided

12. Customer Support

If you have questions regarding shipping or delivery, please contact:

Company: Yunchasha
Address: 11317 SW 76TH STREET, MIAMI, FL 33173, UNITED STATES
Email: support@yunchasha.com
Working Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

13. Why Our Shipping Process Is Reliable

• Clear flat-rate pricing
• Predictable processing times
• Trusted U.S. carriers
• Shipment tracking
• Secure packaging
• Responsive customer support

14. Policy Updates

This Shipping & Delivery Policy may be updated periodically to reflect operational or legal changes. Any updates will be posted on this page with a revised “Last Updated” date.

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